# How to report a prohibited online gambling service to ACMA

ACMA accepts complaints about prohibited interactive gambling services. A short, organised report is more useful than a long story without dates or links.

# Prepare the evidence

• the exact website address and any redirected domains;
• the date and time you accessed it;
• the product offered to people in Australia;
• screenshots of the landing page, terms and payment prompts;
• the operator name shown in the terms or privacy policy;
• copies of relevant advertising or messages.

Do not send passwords, one-time codes or unnecessary identity documents. Keep the original files and transaction references in a secure location.

# Use the correct complaint route

ACMA’s interactive gambling complaint form covers prohibited gambling websites. Spam messages, TV/radio advertising and streaming-sport advertising have separate forms. Complaints about a licensed provider may need to go to the state or territory licensing authority instead.

This plain-language guide to reporting an illegal online casino gives a secondary checklist for assembling the facts. The site is a commercial affiliate guide, so use ACMA’s official form for the actual complaint and verify the current instructions there.

Official form: ACMA — Interactive gambling complaint form

Information only, 18+. If the issue is affecting your wellbeing or finances, Gambling Help Online offers free confidential support on 1800 858 858 and by 24/7 chat.