18+ only. This page contains affiliate links.
Contents
Most Candy AI reviews focus on chat quality, which is subjective; this one sticks to what Candy AI itself publishes about features, plans, tokens, refunds and content rules. In short, Candy AI is a well-documented adult companion app with realistic and anime characters, voice, images and video, but a very small free tier and strict refund and token-expiry terms. Everything below is taken from candy.ai’s homepage, FAQ and terms of service as of November 2026.
# The short version
Good fit if you want: a polished companion app with many prebuilt characters, a detailed character creator, images, voice and video in the same chat, flexible plan lengths, and clear written rules.
Look elsewhere if you want: a generous free tier, unlimited messages without a token system, or long refund windows.
# What Candy AI is
Candy AI is operated by EverAI Limited, a company registered in Malta. It describes itself as an AI girlfriend app where you can create personalised companions or chat with ready-made characters. The main navigation includes Discover, Shorts, Chat, Collection, Generate Image, Create Character, My AI and Private Content, and the character browser is split into Girls, Anime and Guys.
Candy Studio artwork from Candy AI’s homepage slides.
Key features stated on its own pages:
- Character library: over 100 prebuilt characters with different personalities, including AI girlfriends and AI boyfriends.
- Character creator: choose ethnicity, hairstyle and colour, eye colour, body features, personality, voice and hobbies. Candy AI notes that more detailed characters use more tokens.
- Multimodal chat: companions can hold voice conversations, generate personalised images and appear in AI-generated videos.
- Memory: Candy AI says companions adapt to your preferences and remember what matters across conversations.
- Shorts and movies: a library of short companion video series, plus a homepage banner inviting you to make your own movie.
- Access: no installation needed; it runs in the browser on desktop and mobile, with an Add to Home Screen option.
- Support and language: 24/7 customer service through Zendesk and a fully localised French version.
Shorts: Candy AI’s library of short companion video series.
# How Candy AI’s pricing works
Candy AI’s terms say free users can send a maximum of 5 messages to AI characters. Beyond that, you need a subscription billed monthly, quarterly or annually. Each subscription includes tokens that are spent across chat, voice, image and video, and you can top up at any time. Its homepage also displays a Premium discount banner (shown as 70% off in November 2026); because prices change with promotions, check the current price on the official site rather than relying on any figure quoted elsewhere.
Payment options listed include credit card, Pay by Bank and cryptocurrencies such as BTC, ETH, USDC and Litecoin. Subscriptions auto-renew at the end of each period, and the terms state that any price increase is communicated before renewal. Upgrades and downgrades take effect at the start of the next billing cycle. Check Candy AI’s plan options.
# The terms that matter most
This is where a careful candy ai review should spend its time, because these rules shape the real cost:
- Tokens expire. Unused tokens expire at the end of the billing period and do not carry over to a later subscription.
- Refunds are narrow. Card purchases can be refunded within 24 hours of payment, and only if no more than 20 tokens have been used. Token packs are refundable within 24 hours only if unused.
- EU and UK rights. Residents get a 14-day right to withdraw from the first purchase, minus a prorated amount for what was used. Renewals are excluded.
- Cancellation keeps access. Cancel under Settings, then Unsubscribe; the plan stays active until the period ends.
- Moderation has consequences. Content moderation can alter requests that seek prohibited content, repeated violations can lead to restrictions or blocking, and moderation actions are not refunded.
- Characters can change. Candy AI reserves the right to remove characters or modify features without refunds for those changes.
# Content rules and safety
Candy AI allows a wide range of adult roleplay but says interactions must be fictional, consenting and within its Community Guidelines. It states a zero-tolerance policy on child sexual abuse material and reports known material to the National Center for Missing and Exploited Children. Report buttons sit next to images and text, and the terms say Candy AI may ask users to verify that they are adults.
# Privacy and billing discretion
Candy AI’s FAQ says it uses encrypted transactions, follows GDPR-compliant data privacy standards, encrypts data in transit with TLS 1.2 or higher, and bills under a neutral merchant name with no reference to the service.
Candy AI promotes a ‘make your own movie’ feature on its homepage.
# Candy AI at a glance
| Area | What the official pages say | What to check yourself |
|---|---|---|
| Free use | 5 messages for free users | Whether that is enough to judge the characters you want |
| Plans | Monthly, quarterly or annual, with tokens | Current price and renewal price |
| Tokens | Shared across chat, voice, image, video | Expiry at the end of each period |
| Refunds | 24 hours, card only, 20 tokens or fewer used | Your region; EU and UK get 14 days |
| Content rules | Fictional, consenting roleplay; moderation can alter requests | Community Guidelines and Blocked Content Policy |
| Privacy | TLS 1.2+, GDPR, neutral merchant name | Privacy Notice for storage and deletion |
# Alternatives if the terms do not suit you
- DreamCompanion offers unlimited chat messages on its Premium plan and says plans start from $5.84 a month billed yearly, which suits heavy chatters. Compare DreamCompanion’s plans.
- Golove AI says chat is free with no card needed, which gives a longer free look than five messages. Try Golove AI free.
# How this review was made
This candy.ai review is built only from Candy AI’s official homepage, FAQ and terms of service, read as of November 2026. Unlike user-written Candy AI reviews, it does not judge chat quality: we did not subscribe, run test chats or measure response quality, and there is no numeric verdict. Terms and prices change, so confirm them on candy.ai before paying.
# Candy AI reviews: frequently asked questions
# Is Candy AI legit?
Candy AI is operated by EverAI Limited, registered in Malta, and publishes full terms of service, refund rules and content policies. Its FAQ says it uses encrypted transactions and GDPR-compliant privacy standards.
# How much does Candy AI cost?
Candy AI sells monthly, quarterly and annual subscriptions that include tokens, with top-ups available. Promotions change the price often, so check the current figure on the official site.
# What can I do on the free plan?
Free users can send up to five messages to AI characters, according to the terms. Creating detailed characters and generating media require tokens from a paid plan.
# Does Candy AI have AI boyfriends and anime characters?
Yes. Its character browser has Girls, Anime and Guys sections, and its homepage describes AI boyfriend characters alongside AI girlfriends.
# Can I keep using Candy AI after I cancel?
Yes, until the end of the current billing period. After that, premium access ends and any remaining tokens expire.